Cookie Policy

Updated on February 1, 2025.

This cookie policy is an integral part of the Legal Notice and Privacy Policy of the website https://dokken.ai/ (hereinafter, the “Website”). Accessing and navigating the Website or using its services implies acceptance of the Terms and Conditions of Use set out in our Legal Notice.

To facilitate navigation on the Website, DOKKEN EFFICIENT DOCS S.L. (hereinafter, “DOKKEN”), as the owner, with registered address at Carretera do Vilar 56, 36214, Vigo (Spain), and VAT number B-XXXXXXX, informs that it uses cookies or other data storage and retrieval devices with similar functionality (hereinafter, “cookies”).

This policy aims to provide users with all necessary information for proper navigation, explaining what cookies are, which types are used on our Website, and how they can be configured or disabled.

Cookies are files containing small amounts of information that are downloaded to the user’s device when visiting a website. Their main purpose is to recognize the user each time they access the Website and to improve the quality and usability of our web service.

Cookies are essential for the functioning of the internet as they provide technical solutions enabling users to navigate websites. They cannot damage the user’s device and can be used to identify and resolve potential operational errors on the Website. They can also be used for advertising or analytical purposes.

2. USE OF COOKIES BY DOKKEN

By accepting the cookie notice at the beginning of navigation or configuring cookies, the user explicitly consents to their use. If cookies are disabled, some functionalities of the Website may not work correctly.

Specifically, DOKKEN uses cookies for the purposes described below. If other cookies are used in the future to provide better services, users will be informed accordingly.

(i) Technical Cookies

These cookies allow the user to navigate the Website and use its various features or services, such as controlling traffic and data communication, identifying sessions, accessing restricted areas, preventing fraud, registering for events, using security elements during navigation, storing content for video or audio playback, enabling dynamic content (e.g., text or image animation), or sharing content via social networks.

DOKKEN does not require consent to install cookies necessary for activating Website functionalities, and their use is based on the need to provide requested services. Disabling or blocking all cookies may prevent optimal navigation and proper functioning of some Website features.

(ii) Functional Cookies

These cookies enable enhanced functionality and personalization of the Website. They remember information so that users access the service with certain preferences, offering content tailored to them. If the user selects these features, functional cookies are considered services expressly requested and will be used only for the chosen purpose without requiring additional consent. They may be installed by us or third-party providers whose services we have integrated into the Website.

If you consent to functional cookies, HubSpot functional cookies may be installed. This may involve international data transfers to the United States. However, DOKKEN has executed the EU Standard Contractual Clauses approved on June 4, 2021, to ensure GDPR-compliant data security and additional measures for confidentiality and integrity. More information on HubSpot cookies and disabling instructions can be found at: HubSpot Cookie Information.

(iii) Analytical Cookies

These cookies collect information on how visitors use the website, such as frequently visited pages, error messages, accessed sections, or clicked buttons. Their purpose is to generate statistics and reports to improve Website performance.

Analytical cookies are only installed if the user explicitly consents.

If you consent, Google and HubSpot analytical cookies may be installed, potentially involving international transfers to the United States. DOKKEN ensures GDPR-compliant protection through Standard Contractual Clauses and additional confidentiality measures. More information and instructions for disabling:

3. RETENTION PERIODS

Cookies used by DOKKEN are stored on the user’s device only as long as necessary for their purpose, and at most for 2 years, unless removed by the user through browser settings (see section 5), in accordance with guidance from the Spanish Data Protection Agency.

4. INTERNATIONAL TRANSFERS

Some personal data obtained through third-party cookies may be transferred internationally. DOKKEN guarantees that appropriate measures will be taken to protect confidentiality, integrity, and availability. For more information, consult each third party’s privacy policies referenced in this cookie policy.

5. HOW TO ACCEPT, REJECT, BLOCK, OR DELETE COOKIES

Users can accept or reject cookies at any time through our preference panel:

Navigation Preferences

This tool allows users to accept or reject cookies requiring consent. Cookies can also be blocked or deleted via browser settings.

Most browsers allow accepting or rejecting all cookies or specific types. Instructions are provided in the browser’s help function. Limiting cookies may affect interactive features of the Website.

Browser-specific instructions:

  1. Microsoft Internet Explorer: Tools > Internet Options > Privacy > Settings. More info: IE Vista, IE7-9
  2. Firefox: Tools > Options > Privacy > Cookies. More info: Firefox Guide
  3. Chrome: Options > Advanced > Privacy. More info: Chrome Guide
  4. Opera: Security & Privacy settings. More info: Opera Guide
  5. Safari: Preferences > Privacy. More info: Safari Guide

6. USER RIGHTS AND ADDITIONAL INFORMATION

More information on data processing and exercising your rights can be found in our Privacy Policy.

Users may also contact DOKKEN at: dpo@dokken.ai.

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