Legal Notice

Updated on February 1, 2025.

1. IDENTIFICATION

  • Owner: DOKKEN EFFICIENT DOCS S.L. (hereinafter, “DOKKEN”).
  • Registered Address: Carretera do Vilar, 56, 36214, Vigo (Pontevedra), Spain.
  • Phone: +34 986 120 430.
  • VAT Number: B-XXXXXXXXX
  • Public Registry: Mercantile Registry of Vigo, Registration XXXXXX with Sheet PO-XXXXXX, Folio XXX, and Volume XXXX.
  • Email: info@dokken.ai

2. PURPOSE

DOKKEN has developed this website, https://dokken.ai/ (hereinafter, the “Website”) to serve as the gateway for users to contract its services (hereinafter, the “User” or, in plural, the “Users”). Please read this Legal Notice carefully. Access to and/or use of the Website is completely voluntary and grants the person doing so the status of User. Every User, whether registered or not, fully and unconditionally accepts this Legal Notice from the moment they access the Website.

DOKKEN allows Users to browse, view, access, use, and register on this Website, provided that such actions are carried out in accordance with this Legal Notice. Accessing and navigating the Website does not require the User to create an account. However, contracting the services offered by DOKKEN (hereinafter, the “Services”) requires the User to register on the Website.

Access, use, viewing, navigation, and registration on the Website is free and voluntary, without the User needing to pay for it, except for connection costs through telecommunications networks provided by the User’s service provider. Nonetheless, contracting DOKKEN’s Services may require additional payments, as duly notified and agreed upon under the relevant Terms of Use and License and/or any Specific Conditions the User may enter into with DOKKEN.

DOKKEN reserves the right to modify or remove the content, structure, design, and access or usage conditions of this Website at any time without prior notice, as deemed appropriate. DOKKEN may also make any changes to this Legal Notice, notifying Users in advance. Such changes will be effective upon publication on the Website, so Users are encouraged to review the content of this Legal Notice regularly.

3. USER RESPONSIBILITIES AND WARRANTIES

It is the User’s responsibility to use the information and content provided by the Website in compliance with applicable law, principles of good faith, generally accepted practices, and in no case to act against public order or the provisions of this Legal Notice. Users agree to use all information and/or content accessed through the Website lawfully, diligently, honestly, and correctly.

It is prohibited, and the User will bear full responsibility, to use the Website for illegal or unauthorized purposes, with or without economic gain. In particular, and without limiting the list, it is forbidden to:

  • Use the Website in any way that may cause damage, interruptions, inefficiencies, or defects to its operation or third-party devices;
  • Use the Website to transmit, install, or publish viruses, trojans, worms, logic bombs, malicious code, or other harmful programs or files;
  • Use the Website to transmit advertising or promotional material, including spam, chain emails, or similar;
  • Use the Website in a way that violates the rights of DOKKEN, any entity in its corporate group, or any third party;
  • Use the Website to transmit or publish defamatory, offensive, racist, derogatory, threatening, or disturbing material;
  • Use the Website to collect personal data from other Users;
  • Use the Website illegally, against good faith, morality, and/or public order;
  • Access without authorization any section of the Website, other systems, networks, or servers connected to it, or services offered via the Website by hacking, password extraction, or other illegitimate means;
  • Perform any action that causes disproportionate or unnecessary saturation of the Website’s infrastructure, systems, or networks, or connected systems and networks.

Failure to comply with any of the above obligations may lead DOKKEN to take appropriate legal measures. Such measures may include suspending access to the Website or the User’s ability to participate in its spaces, without entitlement to compensation for any damages.

The User is solely responsible for their use of the Website and full compliance with this Legal Notice. Any infringement may result in civil or criminal proceedings against the User, who must indemnify DOKKEN and its group companies for any claims, damages, or losses arising from such infringement.

In accordance with Clause VII “Intellectual and Industrial Property Rights,” reproduction, distribution, transmission, adaptation, or modification by any means of Website content (including texts, designs, graphics, databases, audio and image files, logos) is prohibited without prior authorization from the rightful owners. Web scraping, web crawling, or any other extraction method without DOKKEN’s express consent is forbidden.

Commercial or advertising use of the content beyond what is explicitly permitted is also prohibited, as is any violation of associated rights.

4. DOKKEN RESPONSIBILITIES AND WARRANTIES

All content on the Website, whether created by DOKKEN or third parties, is solely for informational purposes.

DOKKEN has obtained the information and materials from sources considered reliable, but despite reasonable efforts to ensure accuracy, DOKKEN cannot guarantee that it is complete, current, or accurate.

DOKKEN disclaims any liability for errors or omissions and reserves the right to modify, alter, suspend, cancel, or restrict content or links without prior notice.

DOKKEN is not responsible for User activities or conduct while using or navigating the Website. DOKKEN, its directors, employees, or staff are not liable for any damages, losses, claims, or expenses resulting from use of the Website, viruses, operational failures, service interruptions, or line failures. Using the Website indicates the User is aware of these possibilities.

The Website may contain links to third-party sites to facilitate access to information and services.

DOKKEN is not responsible for content outside the Website or any third-party sites. Such links are purely informational and do not imply endorsement or relationship with DOKKEN.

Users access third-party sites at their own risk and should exercise diligence when doing so. DOKKEN does not guarantee any information obtained through links.

6. COMMENT POSTING RULES

DOKKEN reserves the right to remove comments that violate the law, human dignity, are discriminatory, xenophobic, racist, pornographic, spam, harm minors, or are deemed inappropriate.

DOKKEN is not responsible for opinions expressed by Users via comments or other participation tools. Users guarantee that any comment posted is original, does not infringe third-party rights, and that they have the legal capacity to comply with these terms.

7. INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS

DOKKEN owns or is licensed to use all intellectual and industrial property rights on the Website and its content, including source code, designs, navigation structure, images, graphics, audiovisual content, texts, databases, trademarks, logos, and other distinctive elements.

Accessing and using the Website does not grant any transfer or license of intellectual or industrial property rights.

Users are granted a limited, non-transferable, revocable, non-sublicensable, non-exclusive license to access and use the Website. Any other use is strictly prohibited.

Users cannot decompile, reverse-engineer, link, frame, extract, modify, or otherwise infringe on DOKKEN’s rights. Consent is required to copy, distribute, display, transmit, or sell any content.

If Users suspect illegal content or copyright infringement, they must notify DOKKEN at info@dokken.ai. The notification should include identification, documentation supporting the claim, a detailed list of infringed rights, exact location on the Website, and a declaration of unauthorized use.

8. USER REGISTRATION AND CANCELLATION

To contract services, Users must register via a dedicated form and be accepted by DOKKEN.

Users must read and accept the Privacy Policy and Cookies Policy before submitting personal or professional data.

Users provide contact email, full name, company, company VAT number, and desired plan. Suspected unauthorized account use must be reported immediately to info@dokken.ai. Users can cancel their account at any time via email.

9. PRIVACY AND PERSONAL DATA PROTECTION

DOKKEN fully complies with GDPR (EU Regulation 2016/679) and ensures personal data is protected.

Any processing of personal data will follow GDPR rules, with appropriate technical and organizational security measures. Users may contact DOKKEN’s Data Protection Officer at dpo@tokken.ai.

10. MISCELLANEOUS

Headings are informational and do not affect interpretation. Each clause is independent. DOKKEN may modify these terms, and violations may result in suspension or termination of access without compensation.

11. APPLICABLE LAW AND JURISDICTION

This Legal Notice, the Website, and its use are governed by Spanish law. Any disputes are subject to the exclusive jurisdiction of the courts of Vigo, Spain. Users may seek extrajudicial consumer arbitration voluntarily.

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